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Claims

  • Open a new claim

    Open a new claim

     

    You have a problem with one of our products? Let us know by opening a customer complaint. To do so, go to the portal home page, click on the "Claim" tile and then on the "New claim" button. Then fill in the submission form.

  • Claims dashboard

    Claims dashboard

     

    Access your claims through the dashboard by going to this address. You can also go there via the home page by clicking on the "Claim" tile or via the "My Account" menu by clicking on "My Claims".

  • View a claim

    View a claim

     

    To view your claim in more detail, go to your dashboard and click on the claim you wish to view.

  • First access to the claims service

     You want to access the claims service for the first time?

    Once logged in, you can access your claims dashboard through the homepage by clicking on:

    Claims dashboard button

    You'll be able to open a new claim from here:

    New claim button

Your account

  • Create an account

    Create an account

     

    If you don't have a Saft4U account yet, go to saft4u.saftbatteries.com and click Login and Create Account.

  • Login

    Login

     

    If you have a Saft4U account, go to the top of the page and click Login at the top right of your screen. Fill out the login form with the relevant information and then click the Login button.

  • Forgot your password

    Forgot your password

     

    Forgot your password ? Don't panic, you can change it with the Forgot Password procedure. To do this, go to the login form and click on "Forgot your password ?" under the login button.

  • Edit profile

    Edit profile

     

    Enrich your account information by entering your delivery and billing addresses. To do so, go to the "My Profile" page via the "My Account" drop-down menu at the top right of your screen. You will then be able to insert and modify informations.